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This site softsenses.com had the following on the homepage, "We provide our customers with a complete support solution, inside and outside of traditional working hours at both residential and business sites." We noticed that the website said " As we also provide the warranty services for the equipment we supply, you are not left alone once the equipment has been delivered." It also stated " We provide our services to individuals and small to medium-sized companies making sure their IT systems work and carry on working throughout their operating lifetimes. We support individuals, individually." The header had isp as the highest ranking keyword. It was followed by internet, e-mail, and email which isn't as ranked as highly as isp. The next words the site used was web. design was also included but could not be viewed by search crawlers.